Frequently Asked Questions & Answers
- Do you deliver?
Do you deliver?
We are happy to deliver your rental furnishings. Call or email for a quote to your venue.
- Can I pick up my order?
Can I pick up my order?
We do allow you to pick up some of our small items. However, do to the delicate care required for our larger items Mirabella must deliver them.
- Do you have half day rates?
Do you have half day rates?
Yes, we do offer a 4hr rental rate on some of our larger items such as sofas. This is mainly for our photographers who only need use of our rental items for a photo shoot.
- What do I need for a booking?
What do I need for a booking?
Along with your name, address & Driver's License number, we require a deposit of 50% of your reservation. The remaining balance is due one week before your event.
- What is your cancellation policy?
What is your cancellation policy?
We require notice of cancelation two weeks before your delivery or event date for a refund. Your deposit is forfeited if you cancel within two weeks of the event. Items that have been custom made are non-refundable.
- Does Mirabella set-up & stage my reservation?
Does Mirabella set-up & stage my reservation?
Yes, we are happy to stage your rental items; however, this cost is not included in the delivery charge. Please visit with us about this service.
- Can you help me with the design of my event?
Can you help me with the design of my event?
Mirabella offers event design services as well as rental furnishings. While we are happy to provide recommendations, a full event design is a separate cost based on the scope of the project.
- Are you a planner?
Are you a planner?
No, but we are happy to give you a recommendation of a few wedding or event planners.
- Test Question
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Do you deliver?
We are happy to deliver your rental furnishings. Call or email for a quote to your venue.
Have a more specific question? Get in touch